Dr. Jennifer Klatt

UX/User Research Consultant

Intercultural UX/user research

About Me

Freelance user researcher 
Passionate about great user experiences
Specialised in cross-cultural UX testing 
Industries: e-commerce, video games, finance, and public sector

PhD in psychology and HCI


Making the digital landscape better, one UX at a time.

UX/User Research Consultation

Get a consultation for your IT project: Discover your clients' needs, test prototypes or validate your product.

International Research

Experienced with intercultural testing: Test your UK designs in Germany and in German but get the findings in English.

Expert Review

Contact me if you would like an expert review of your digital product with regard to its usability, intuitiveness and understandability.

Paul Blunden (CEO of UX24/7, London)

Jennifer is one of UX24/7's accredited practitioners and we have had the pleasure of working with her on numerous projects. Jennifer is a very senior and experienced UX researcher and always delivers to a very high standard and I have always been very happy with her work. She backs this up with great professionalism and communication so it is also a pleasure to work with her.

Gordon Coe (Digital Director at Methods, London)

At Methods, Jennifer was a great member of the team, very detailed in her approach and regularly delivering useable and compelling insight to drive project delivery forward. Jennifer helped us grow our user research team and brought a wealth of experience and know-how to our organisation.

Chris Mitchell (University of Cambridge)

Jennifer has been a real asset for our UX team at the Uni of Cambridge. She has proven an extensive skill set of both project management and UX research skills and always delivered in time with a high quality. Her research gave us great insights into areas of optimisation and was always spot-on.

What´s new?

I was selected for the jury of this year's German UPA UX challenge and ended up realising how incredibly creative students can be and what makes a UX good.


Frankfurt am Main, Germany