Dr. Jennifer Klatt

UX/User Research Consultant

Intercultural UX/user research, coaching & moderating

About Me

I am a user researcher  who is passionate about great user experiences. Since my time in the UK, I specialised in cross-cultural UX testing. My clients come from diverse industries, including finance, government, gaming, and science. In the past, I worked as a scientist and gained a PhD in psychology and HCI.


Making the digital landscape better, one UX at a time.

UX/User Research Consultation

Get a consultation for your IT project: Discover your clients' needs, test prototypes or validate your product.

International Research

Experienced with intercultural testing: Test your UK designs in Germany and in German but get the findings in English.

What is User Research?

You are wondering what exactly user research is and how it might benefit your company? Get it touch about a custom workshop!

Expert Review

Contact me if you would like an expert review of your digital product with regard to its usability, intuitiveness and understandability.

Paul Blunden (CEO of UX24/7, London)

Jennifer is one of UX24/7's accredited practitioners and we have had the pleasure of working with her on numerous projects. Jennifer is a very senior and experienced UX researcher and always delivers to a very high standard and I have always been very happy with her work. She backs this up with great professionalism and communication so it is also a pleasure to work with her.

Gordon Coe (Digital Director at Methods, London)

At Methods, Jennifer was a great member of the team, very detailed in her approach and regularly delivering useable and compelling insight to drive project delivery forward. Jennifer helped us grow our user research team and brought a wealth of experience and know-how to our organisation.

Chris Mitchell (University of Cambridge)

Jennifer has been a real asset for our UX team at the Uni of Cambridge. She has proven an extensive skill set of both project management and UX research skills and always delivered in time with a high quality. Her research gave us great insights into areas of optimisation and was always spot-on.

What´s new?

I recently visited an online conference and discovered 3 surprising advantages of online conferences.


Frankfurt am Main, Germany